Medical Director Services

Since we started in 1983, General Medicine has always understood that the Medical Director of a facility plays and important leadership role in providing high-quality care to their residents. Because of this, our medical director services encompass the right leadership and techniques to truly make a positive impact on each health care facility we contract with.

Medical directors play a pivotal role in ensuring standards of practice are met and approaches to treatment and medications are current.

Our medical director services can improve many aspects of your facility:

Physician Leadership

• Ensures patients have appropriate physician coverage.
• Creates a process for reviewing physician and health care practitioners’ credentials.
• Provides a process for monitoring physician and other practitioners’ performance.
• Provides feedback to physicians and other practitioners on their performance and practices.

Clinical Leadership

• Assists in administrative decisions and development of policies and procedures related to patient care.
• Implement clinical practices that ensure the facility is in compliance with regulations and laws relating to patient care.
• Review and participate in federal, state and local surveys and inspections.
• Assist in IDDR processes.
• Review policies and procedures regarding the protection of patients’ rights, advanced care planning and other ethical issues.
• Maintain OBRA compliance.

Quality of Care

• Establish systems and methods for reviewing the quality and appropriateness of care and other health services, and providing appropriate feedback.
• Participate in the facility’s quality improvement process.
• Develop and implement policies and procedures related to protect against the spread of infections.
• Provide a safe and caring environment for patients to live in.
• Maintain affiliations with primary care providers and hospitalists to ensure continuity of care for patients.

Education, Information and Communication

• Promote a learning culture among the staff and patients within the facility.
• Promote employee health and safety by implementing policies and procedures.
• Improve communication between staff, patients and families.
• Serve as a representative to the professional and lay community on medical and health services of patients.
• Stay informed on changing social, regulatory, political and economic factors that affect the facility and its patients.
• Share best practices and provide effective solutions to needs raised by patients, staff and families.

Business Development and Marketing

• Promote the facility to the professional and lay community.
• Establish effective relationships with other providers, health care organizations and payors.
• Develop relationships with key referral sources.