Examples of Problems Solved for Administrators
The manager of an ambulance company, which had served a nursing home for years, reported that after just a few months of the facility using General Medicine's services, transfers to the hospital dropped off so drastically that he had to find business elsewhere. - A rehab facility in Northern Illinois created a waiting list for the first time in it's history due to the referrals generated from General Medicine's relationships with primary care physicians and the Hospitalists at all of the local hospitals in their service area.
- A very large, 190 bed skilled nursing facility in Central Michigan received a notice on a Friday from their medical director that he would be discontinuing services immediately. The facility became immediately at risk . They needed to find another doctor to follow their residents as soon as possible. We solved their dilemma the following Monday morning, and today, we provide daily visits at this facility with 3 clinicians.
- In another nursing home, the physicians serving it wouldn't accept more patients. We stepped in and improved the quality of care, and boosted the census 10 percent in just 60 days.
- In still another facility, we assisted in the IDDR process and solved their severe survey problems in just three days.
- A crisis developed in one facility in rural Northwest Illinois which is a home for MI/MR, specialized needs residents. Their only physician and medical director died very unexpectedly. We solved their loss in five working days by placing one of our physicians and a nurse practitioner to meet their resident's needs.
- A nursing home in Eastern Ohio was plagued by under utilization. In just 90 days we created a waiting list for this facility.
- In other cases, our practice is on record for solving all major physician-based problems in 60 days and replacing or supplementing existing staff in just 30 days.
- In a nursing home that had a managed care contract, we slashed costs of medical staff services by 50 percent in just two months.
- In other cases, we have prepared nursing homes not only to accept managed care, but to increase profitability as well.
- In a nursing home which lost its patient referral base (and had 30 days to avoid moth balling its excess bed capacity for two years), we met with local discharge planners, spiked the patient census, and prevented a disastrous cutback.
- General Medicine also is the pioneer of breakthrough programs, designed to quickly achieve maximum census, that are simply unavailable to anyone else in the post-acute and long-term care industry.
Common Problems Experienced With Other Providers
Physician and Nurse Practitioner Problems
- Not sympathetic to your census concerns
- Doesn't use in-house intervention
- Sends residents out to ER to quickly
- Re-admits residents to hospital rather than treat in-house
- Doesn't come in facility to see residents as often as needed
- Doesn't return staff and/or family calls timely
- Not available to meet with families
- Doesn't sign orders timely
- Poor Attitude
- Doesn't listen to staff and/or give them support
- Doesn't understand PPS issues
- Doesn't understand covered formularies
- Doesn't understand MDS issues and maximizing your reimbursement
- Doesn't understand the new F501 requirements for a medical director
